Privacy Policy
Last updated: 22 September 2026
Identity and Role of the Data Controller
journaflixzo operates this website as the data controller under Singapore's Personal Data Protection Act (PDPA). We determine the purposes and means of processing personal data collected through our insurance programming services and related online activities.
Scope of This Notice
This privacy policy applies to all visitors, users, and customers who access our website or interact with our insurance programming offerings from Singapore or elsewhere. It covers data collected via the contact form, cookie banner interactions, and any blog content engagement.
Categories of Personal Data Collected
We obtain personal data directly from you when you submit forms or browse the site. Categories include contact details such as name and email address provided via the contact form, technical data like IP addresses and browser information from cookies, and usage data from blog interactions. Sources are limited to your voluntary inputs and automated collection through site technologies.
Purposes of Processing and Legal Bases
Processing occurs for contract performance when handling insurance programming inquiries, legitimate interests in improving services and security, and consent for marketing communications. Each purpose is explained: contract performance enables service delivery; legitimate interests support analytics without overriding your rights; consent allows optional newsletter sign-ups where applicable.
Requirement to Provide Data
Supplying certain data is necessary to respond to your contact requests or deliver insurance programming support. Failure to provide it may prevent us from fulfilling your inquiry or accessing specific features, though you can still browse general content.
Cookies and Similar Technologies
We use cookies for essential site functions, analytics, and preference storage. Details are set out in our separate Cookie Policy, which you can access via the site-wide cookie banner for management options.
Processors, Recipients and Disclosures
Personal data may be shared with service providers such as hosting platforms, analytics tools, and email delivery services acting as data processors under contract. Disclosures occur only when required by law, such as responding to regulatory requests from Singapore authorities.
International Transfers
Where data is transferred outside Singapore for processing, we apply appropriate safeguards including contractual clauses ensuring PDPA-equivalent protection.
Retention Periods
Data is retained only as long as necessary for the stated purposes or to meet legal obligations, typically up to seven years for contractual records, after which it is securely deleted or anonymised.
Security and Data Minimisation
Reasonable technical and organisational measures protect your data against unauthorised access. We collect only the minimum data required and avoid unnecessary storage.
Data Subject Rights
Under the PDPA you may request access, correction, or withdrawal of consent regarding your personal data. Submit requests via the contact form on our Contacts page using [email protected] or +65 6291 4568 for assistance.
Withdrawal of Consent and Objection to Marketing
You can withdraw consent or object to direct marketing at any time by contacting us through the provided channels. This will not affect prior lawful processing.
Right to Complain
If you believe your data has been mishandled, you may lodge a complaint with the Personal Data Protection Commission of Singapore at their official channels.
Children and Age Restrictions
Our services target adults engaged in insurance programming. We do not knowingly collect data from individuals under 18 years of age.
Automated Decision-Making and Profiling
We do not engage in solely automated decision-making or profiling that produces legal effects concerning you.
Policy Changes
We may update this policy periodically. The effective date appears at the top. Continued use of the site after changes constitutes acceptance of the revised terms.